Privacy Policy

Introduction

This Privacy Policy explains how Firedesign.ai, operated by Think Big Technology, handles your personal information when you use our platform. We are committed to protecting your privacy and ensuring transparency about our data practices.

Data Collection

Our application collects minimal data necessary for authentication and service delivery. When you sign in, we receive basic profile information such as your email address and name. Floor plans and design files you upload are processed to generate sprinkler system designs and are stored securely within your organization's scope.

Authentication

Our application uses Clerk to handle user authentication securely. All authentication processes, including sign-up, sign-in, and session management, are managed by Clerk. For information about how Clerk processes your data, please review their Privacy Policy.

Data Protection

Your data is never sold, rented, or shared with third parties for marketing or commercial purposes. Floor plans and design outputs are scoped to your organization using row-level database security policies. Your information is used exclusively for providing the Firedesign.ai service.

Contact Us

If you have any questions or concerns regarding this Privacy Policy, please contact us at support@thinkbigtechnology.com.

Last updated: February 2026